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Angel Tanev | Elance
 
176985602337900
Last Sign-in: Apr 8, 2014

Angel Tanev

The come to guy for your customer service needs!!!
   Macedonia
  |   La Vista, NE

Overview

Minimum Hourly Rate $9

I am a professional who through experience has learned the most effective ways to handle customers. I believe that a customer service rep, either over the phone or through e-mails should focus in empathy, good listening skills, positive attitude and most importantly "one call resolution" where the customer ends up with 1 problem less and/or 1 product more.

My focus is on call quality and effectiveness through providing the right information. I also understand the company's main focus "PROFIT", for which (if able) I always provide the...

Read More »
Oct 8, 2013|Data Entry|$110|Completed
|
4.9
Jul 2, 2013|Customer Service|$1,743|Completed
Apr 9, 2012|Customer Service|$0|Completed
Apr 9, 2012|Customer Service|$0|Completed

View All »

Skills (3)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
C++

Service Description

I have a team of 5 people ready at all times and a team of 20 reps with a 2 week notice in advance.

The services we provide: Virtual Assistance, Customer Service, Technical Support, Surveys, Lead Generation, Outbound calls, Inbound calls and other phone calling opportunities.

Also any Data Entry opportunity or Data Management.

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Keywords

data
management
VA
Customer service
technical support
Company Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
2
2
0
Total
Milestones
Hours
Reviews
4.9
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
anches19
Type
Company
Member Since
September 2009
Elance URL
Verifications
0
Angel Tanev | Elance

Angel Tanev