I am a hard working individual with years of experience covering the areas of customer service, sales and marketing, first stage collections and even interior decorating.
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My skill sets include, but are not limited to, excellent reading, writing and numeracy skills, basic graphic design and desktop publishing, internet use, basic web page design and programming (C++), very proficient in Microsoft Office Suite, especially Word, Excel and PowerPoint. Additionally, I am very analytical, pays attention to the slightest detail and finds it...
Aug 19, 2014|Creative Writing|Private|Completed
Apr 14, 2014|Creative Writing|Private|Completed
Mar 17, 2014|Creative Writing|Private|Completed
Dec 20, 2013|Creative Writing|Private|Completed
Most recently I have been working with Wordpress and Magento templates, creating and uploading rich content in the form of text and graphics in setting up several web sites.
These websites include: www.buyiphone5casesonline.com, www.n6studios.com and www.trendsnatcher.com.
In the past I have performed back office duties for an American bank in the area of collections, offering the company's products and services and general customer service all via telephone. The internet, several computer applications and scripts are also tools that I used to carry out my job functions on a daily basis.
Also, I have done more hands on jobs including customized paint tinting, colour consultation, stock control, preparing proforma invoices and estimates, general customer service all for a hardware and home centre store; and face to face marketing/ sales for a direct advertising company.
During this time, I have received employee of the quarter and employee of the month awards at two of the three companies I worked at, improved my qualifications in the relevant areas of literacy, numeracy and computing and I recently completed year two of a 4 year bachelor's degree program.
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Accent Marketing Limited
Technical Engagement Specialist (ASUS Call Center)
2013 - 2014
- Provided technical support, including troubleshooting steps to end-users
- Offered recommended resolutions, links to updates and repair options
- Escalated calls to senior staff as required
Web Content Creator/ Writer/ Marketer
2013 - 2013
Developed web content and configured templates for the following websites: trendsnatcher.com, n6studios.com and buyiphone5casesonline.com.
Set up corresponding Facebook and Twitter pages and...
Customer Care Associate
2007 - 2013
Provides back office services for overseas client to include courtesy calls, first stage collections, customer account updating, marketing of products and services to customers.