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Andrea Smalls | Elance
 
176985602337900
Last Sign-in: Feb 16, 2015

Andrea Smalls

Experienced Customer Service Rep/Admin
   Costa Rica
  |   San Jose, San Jose

Overview

Hello,

My name is Andrea Smalls and I am very interested in the online position. I am from New York City and I am currently living in Costa Rica. I have over five years in Customer Service, and as a Admin/Personal Assistant. I am a dedicated worker who learns at a fast pace. I am accustomed to fast-paced where deadlines are a priority and handling multiple jobs simultaneously is a requirement.

I enjoy a challenge and work hard to attain my goals. In my past experiences I have been known as a quick-learner, self-starter, organized and a...

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Skills (10)

Tested

Employment

Logisticare
Customer Service Rep/Call Center Rep
2011 - 2014
-Heavy phone volume, Inbound and Out Bound Calls, Handled emails and data entry.- Provided patients with medical and insurance knowledge through paper work email and over the phone.- Worked with...
H&M
Visual Merchandiser/ Sales Associate
2008 - 2010
-Provided customer service to all walk in customers and over the phone.- Sold garments and gift cards to customer.- Head cashier, trained associates on cash register and was in charge of doing...
A&L Pen Manufacturing Company
Administrative/Personal Assistant/ Customer Serv.
2006 - 2008
-Phone Screened, answered all phone calls and emails for the company.- Created and maintained staffing files and updated electronic applicant tracking records.- Managed office supplies inventory...

Education

Laguardia College
Human Services and Social Work
2003 - 2005
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
andreavsmalls
Type
Individual
Member Since
September 2014
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Andrea Smalls | Elance

Andrea Smalls