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Andrew Tooker | Elance
 
176985602337900
Last Sign-in: Aug 3, 2015

Andrew Tooker

   United States
  |   Astoria, NY

Overview

I am a formally educated project manager with a background in CRM implementation and corporate change management. Throughout my career I have worked with several different CRMs including Salesforce.com and smaller proprietary CRM tools. I have trained thousands of users on the use and optimization of CRM workflows and data management.

Interpersonal skills are a vital part of any project especially in CRM implementations. The ability to speak knowledgeably and effectively to any person in an organization can affect the overall attitude...

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Skills (10)

Tested
Salesforce.com
CRM
Management
Project Management
Microsoft Office
Microsoft Excel
Customer Service
Change Management
Microsoft Word
Access

Employment

Tully Road
President
2013 - Present
Intralinks
Salesforce.com Business Analyst
2014 - 2014
-Act as the primary support agent for a global sales organization. -Manage support ticket queue. -Run daily scrum meetings. -Consult with developers and project management on the products release...
Web Instinct
Project Manager
2012 - 2013
-Primary liaison to key client representatives -Ensured client and project requirements are met by communicating routinely with both the client and internal stakeholders. -Developed, implemented,...
Oneonta Maple LLC
Treasurer
2007 - 2013
-Act as a representative between tenants and national board. -Long term financial planning for the rental property.
Auto/Mate Dealership Systems
F&I Support Specialist
2009 - 2012
-Implementation of AMPS: a SaaS automotive dealership management software solution for sales, service, accounting etc. for new clients and partners. -Successful in completing over 50 software...
M&T Bank
Floor Plan Auditor
2007 - 2009
-Physically audited automotive dealership inventory on a daily basis for 45 clientswith assets over 300 million dollars. ·Found major deficiencies in three high risk clients that lead to closing...
The Committee to Elect Susan Tooker
Treasurer
2007 - 2009
-Maintain all corresponding financial transactions related to the political campaign of the candidate. -Report all financial activity to the state of New York and the Legislature of Dutchess County.
SUNY Oneonta
Computer Labratory Consultant
2005 - 2007
-First level technical support for any problems that occur in the computer lab. -Address Hardware/Software problems face to face with users. -Maintain the hardware in the computer lab.
SUNY Oneonta
Resident Advisor
2005 - 2007
-Directly responsible for advising and organizing 25 residents. -Act as a representative of the college to students and parents. -Advise residents about any questions or concerns regarding school...

Education

State University of New York Empire State College
Master's Certificate in Project Management
-
State University of New York College at Oneonta
BS
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
AndrewTooker
Type
Individual
Member Since
August 2015
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Andrew Tooker | Elance

Andrew Tooker