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Ana N. | Elance
 
176985602337900
Last Sign-in: May 22, 2015

Ana N.

customer support, translator, internet researcher
   Spain
  |   Malaga, Andalusia
  |  10:13 am Local Time

Overview

Minimum Hourly Rate $10

Excellent customer service support and internet/ data researcher ( english, spanish). English to spanish translation and vice versa. Efficient, reliable, fast learner. One to one foreign language classes. Excellent academic background in linguistics ( MA in spanish linguistics, Phd candidate at the University of Granada, Spain).
I also sell designer shoes and clothes on ebay and translate ebay listings from english to spanish. I can do detailed reserach for you when necessary.

I previously worked as a bilingual customer care agent:...

Read More »
Apr 20, 2015|Customer Service|Private|Completed
Oct 31, 2014|Research & Surveys|Private|Completed
|
4.7
Aug 18, 2014|Research|Private|Completed
|
5.0
Jul 7, 2014|Customer Service|Private|Completed
|
5.0

View All »

Skills (10)

Tested
Translation English Spanish
Spanish Spelling Skills Test
My Score
avg
Passed
Translation Spanish English
Spanish - English Translation
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Customer Service
Customer Service Test
My Score
avg
Passed
Email Handling
Research
Proofreading
Data Entry
Administrative Support

Service Description

-customer care english/spanish
-translation
-data entry
-administration
-e-mail handling
-live chat handling
-inbound/ outbound calls

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Employment

MM4/Xchanging
asisstant manager in supply chain
2014 - Present
working in supply chain managment for UK and Spanish clients (mayor companies-ASDA, L´Oréal, Panrico) mostly
Ask
Spanish text content moderator
2014 - 2014
Continuing Education
english/ spanish speaking customer care agent
2014 - 2014
FBM Beano publishing
Customer care agent english/ spanish speaking
2013 - 2013

Education

University of Granada
Phd candidate in Spanish Language Studies
2012 - Present
University of Granada, Spain
Master in Advanced Studies in Spanish Language
2009 - 2011

Keywords

customer service
translation
spanish
english
assistant
online
chat
e-procurement calls
research
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
3
1
55
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Andriana_es
Type
Individual
Member Since
March 2013
Elance URL
Verifications
0
Ana N. | Elance

Ana N.