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Amber N. | Elance
 
176985602337900
Last Sign-in: Mar 20, 2013

Amber N.

Sales, Service, Management, & Trainer Expert
   United States
  |   Oxford, WI
  |  2:20 pm Local Time

Overview

Professional looking to apply her 17 years experience and education to a position in sales, marketing, human resources, and customer service. Superior leader, with over 10 years experience in supervisory and management roles. Solid experience in training/instruction; can explain procedures/policies quickly and efficiently. Proven ability to apply communication skills in nearly every environment: expert knowledge of employee relations, conflict resolution, customer service, sales, marketing, office administration, time management,...

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Sep 10, 2012|Technical Support|$0|Completed
Sep 9, 2012|Technical Support|$0|Completed
Sep 9, 2012|Customer Service|$0|Completed
Sep 8, 2012|Virtual Assistant|$0|Working

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Skills (10)

Tested
Management Skills
Sales
Time Management
Human Resources
Customer Service
English Punctuation
English
English Spelling
Microsoft Word
Report Writing

Employment

American Marketing and Publishing
Business to Business Sales Representative
2011 - Present
BlueGreen Timeshare Corporation
Marketing Associate
2011 - 2011
Direct Tools a division of TTI
Associate Manager
2010 - 2011
Sears Holding Company Lands' End and Kmart
Customer Sales/Customer Service, Sales, Marketing
2002 - 2011
Deliver efficient and attentive customer service by conducting thorough needs assessments, recommending products, processing orders and returns, and up-selling when applicable. Exercise...
Camp Gray Youth and Retreat Center
Food Service Manager
2004 - 2008
Spearheaded food service operations of social service facility preparing 600+ meals per day. Cost-effectively administered annual budget of $80K, demonstrating excellence in cost control. Planned...
Sauk County Youth Shelter
Education Provider, Food Program Manager, Mentor
2002 - 2004
Contributed polished leadership skills toward effectively supervising at-risk youth aged 10-17 in a residential setting. Resourcefully devised, coordinated and facilitated enrichment programs and...
Cracker Barrel Family Restaurant and Old Country S
Lead Trainer, Shift Manager, Server, Host
1999 - 2002
Proactively supported training and development activities for employer by guiding new hires through orientation procedures, facilitating training sessions, and conducting monthly evaluations to...

Education

Lakeland College
Master of Arts in Counseling
2010 - Present
Upper Iowa University
BS Psychology
1996 - 2000
Madison Area Technical College
Associate of Accounting
1993 - 1996

Keywords

detail oriented - inclusive - prompt
expert - experienced - professional
customer sales - service - marketing
strong work ethic - determined
administrative - data entry - efficient - creative - organized - time management - conflict resolution - call center - troubleshooting
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Identity
Username
anelson01
Type
Individual
Member Since
February 2012
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Amber N. | Elance

Amber N.