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Angela Christy A. | Elance
 
176985602337900
Last Sign-in: Aug 10, 2010

Angela Christy A.

Virtual Assistant/ Admin Support
   Philippines
  |   Iloilo, Iloilo
  |  6:00 am Local Time

Overview

Minimum Hourly Rate $5

I am Angela Christy V. Alejaga. I have worked as a Customer Service Representative for Callbox Sales & Marketing Solutions from February 3rd, 2007 up to March 16th of 2009 here in Iloilo City. I have been promoted as an Associate 2 Telemarketer last May of 2008.
I started working home-based last April of 2009 and worked as a Chat Support Specialist to Chatwise.
November of 2009 I also started doing virtual assistance jobs like administrative assistant, email support, phone support, processing online orders, internet research, data entry,...

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Skills (1)

Tested
Customer Service Test
My Score
avg
Passed

Service Description

-Phone Services-
1. Receptionist Services
2. Taking Messages
3. Call Answering
4. Ordertaking and Processing
5. Customer Service
6. Telephone Support

-Email/Chat Management
1. Sending and Receiving
2. Managing Inbox
3. Email Response
4. Live Chat Support

-Customer Relations Management-
1. Customer Service Issues
2. Pricing Questions
3. Customer Ordering
4. Customer Record Management
Product On Time/Complete Measurement

-Appointment Management-
1. Calendar Managing
2. Appointment Scheduling
3. Setting Reservations
4. Personal Tasks

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Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Phone Services
Appointment Management
Email/Chat Management
Information Management
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
AngelaChristy
Type
Individual
Member Since
August 2010
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Angela Christy A. | Elance

Angela Christy A.