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Angelika Hartmann | Elance
 
176985602337900
Last Sign-in: Dec 9, 2012

Angelika Hartmann

Technical Trainer / Virtual Assistant
   United States
  |   Des Plaines, IL
  |  11:01 pm Local Time

Overview

Minimum Hourly Rate $20

I am a virtual assistant providing a variety of services, administrative, professional, training, data entry, documentation, (to a name a few), as well as, being a certified trainer since 1997. I have trained in person, in a class room, and virtually, using different presentation media, such as Microsoft Live Meeting, SameTime, GoToMeeting, and WebEX. I have trained on numerous different software packages, basic computer classes, proprietary software, specialized software, sales training, and other types. I am Chauncy Group / Comptia CTT+...

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Skills (10)

Tested
Computer Skills
Computer Aptitude Test
My Score
avg
Windows XP
Windows XP Test
My Score
avg
Passed
MS Word/Excel/PowerPoint/Access (MS Certified)
General Office Skills
Microsoft Visio and Project
Javascript
Microsoft Outlook
Microsoft Word
FrontPage 2000
Microsoft Access Administration

Service Description

I am a virtual assistant, as well as, being a certified trainer since 1997. I have trained in person, in a class room, and virtually using different presentation media, such as Microsoft Live Meeting, WebEx, and SameTime. I have trained on numerous different software packages, basic computer classes, proprietary software, specialized software, sales training, and other types. I have a Chauncy Group / Comptia CTT+ Certification (Test & Video), and Master Certificate in Microsoft Office Specialist.

I am an independent professional with experience in human resources, accounting, sales/customer services, internet, documentation, telephone surveying, training, education, and other essential areas. I have and possess all of the essential office, organizational, and professional skills, knowledge, commitment, and equipment which make a successful virtual assistant.



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Employment

GD Entertainment
Script Writer
2011 - Present
I am a script writer for a cable television comedy talk show.
Follett Software
Technical Trainer, Contractor (telecommute-P/T)
2006 - Present
Training School District Users on Follett’s Proprietary software, setting up Microsoft Live meetings, and conference calls. Conducting meetings, training, and facilitating classes in Microsoft...
LMR Industries
Trainer, Courseware/TechnicalWriter, Contractor
2008 - 2009
Duties Include: Conducting meetings, training, and facilitating classes in Microsoft Go-To-Meeting. Corresponding and speaking with trainees, providing email and phone Customer Service and Help...
Nimblemind.com
Trainer, Courseware writer, Contractor (telecommut
2007 - 2008
Duties Include: conducting meetings, training, and facilitating classes in Microsoft Go-Live Meeting. Corresponding with trainees. Creating PowerPoint Presentations and writing the courseware for...
Legacy.com
Expert Reader/Producer, Part-time (telecommute)
2007 - 2007
Duties include: Reading and reviewing entries for online Guest Books. Determining whether their contents are acceptable to be posted online, based on a multitude of guidelines.
Spherion
Office Administrator
2005 - 2007
Managing projects, classes and enrollments, documents conversion, answering phones, registering students, ordering courseware, session management, waitlist management, creating classes, canceling...
DANK - German American National Congress
Administrative, Contractor (telecommute)
2006 - 2006
Research, typing, proof reading, and editing of articles in American and German for the DANK newspaper, newspaper layout, scanning pictures, documents and OCR work, departmental support, computer...
CompUSA
Marketing Training Manager
2003 - 2004
All of the Duties of Instructor Manager, and design, plan, and implement training programs, policies, and procedures. Research new training techniques and suggests enhancements to existing training...
CompUSA
Technology Training Instructor
1997 - 2004
Lead Instructor, Instructing adult students on how to use a computer, and software applications. Working, either in person, or by telephone, with other instructors explaining how to do computer...
CompUSA
Instructor Manager
2002 - 2003
Managing a group of 19 instructors, hiring, interviewing, doing reviews. Working with instructors, either in person or by telephone, explaining and instructing on setups, and trouble shooting the...
A. M. Castle Metals
Test Report Clerk; Shipping-Receiving Clerk; Traff
1992 - 1997
Traffic Support (1/97)-10/97) Test Report Clerk (6/96-1/97) Shipping-Receiving Clerk (6/93-6/96) Traffic Clerk (11/92-6/93) Duties included: back-up work, cross training for several positions,...
Mid-Lakes Distributing & Hollub Heating
Assitant Purchasing Agent/Accounts Payables/Book Keeper
1983 - 1992
Computer accounting, order entry, typing letters, data entry, phone duties, switchboard, general ledger, accounts payables, accounts receivables, overall book keeping, billing, bill payment,...

Education

Lakeland College
Bachelors Degree, Computer Science with Minor in Business Administration & Management
2004 - 2006
Oakton College
Certificates in LAN Management, Microcomputer User, Microcomputer Programming Specialist, Microcomputer Support Specialist, Computer Information Systems
1992 - 2000
Oakton College
Associate in Applied Science, Computer Information Systems
1992 - 2000
Oakton College
Associate in Applied Science, Microcomputer Processing
1992 - 1998
Robert Morris College
Certificate in Office Administration and Office Management
1979 - 1980

Keywords

trainer instructor computer software
virtual assistant
data entry documentation
customer service
administrative assistant
My Snapshot
1
Elance Level
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Identity
Username
angelikah
Type
Individual
Member Since
February 2008
Elance URL
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Angelika Hartmann | Elance

Angelika Hartmann