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Antoinette C. | Elance
 
176985602337900
Last Sign-in: Sep 30, 2015

Antoinette C.

Debit Memo Analyst/Travel Agent/Data Encoder
   Philippines
  |   Quezon City, Metro Manila
  |  4:36 pm Local Time

Overview

Minimum Hourly Rate $5

To apply extensive experience on challenging jobs, utilizing my relevant skills and to gain new expertise efficiently according to the clients' requirements where tasks includes but not limited to data entry, computer knowledge (MS Word, Excel, Power Point), and research. I can carry out multiple tasks and meet deadlines. Can communicate efficiently and effectively both verbally and in writing.

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Sep 24, 2014|Data Entry|Private|Completed
Aug 17, 2014|Data Entry|Private|Completed
|
5.0

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Portfolio

Skills (10)

Tested
Google Search
My Score
avg
Passed
Microsoft Outlook
My Score
avg
Travel Planning
My Score
avg
Telephone Etiquette
My Score
avg
Passed
Excel
My Score
avg
Customer Service (Call center env.)
My Score
avg
Passed

Service Description

- debit memo analyst
Researching on Debit memos issued by the airlines
Reviewing policy both from the airline and agency to determine if memo is valid or not.
Disputing to the airline or GDS if memo is invalid and paying if valid.
Filing agent error and calibration.

- travel agent
Working on schedule changes and re-accommodation on flights before departure
Calling out airlines for assistance
Reissuing tickets for all airlines

- Virtual Assistant
- Data Entry
- Research
- Customer Service
- Social Network Management
- Office Management
- Typing
- Secretarial service


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Employment

Aegis PeopleSupport
Senior Travel Executive
2009 - 2014
ePerformax
Marketing Associate
2008 - 2009
InterContinental Manila
Guest Service Agent
2005 - 2008

Education

De La Salle - College of Saint Benilde
BS-Hotel, Restaurant and Institution Management
2002 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

travel
customer service
hotel
debit memo
marketing
multitasking
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
anika_csb
Type
Individual
Member Since
August 2014
Elance URL
Verifications
0
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Antoinette C. | Elance

Antoinette C.