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Anita S. | Elance
 
176985602337900
Last Sign-in: Mar 30, 2014

Anita S.

Customer Service Management
   United States
  |  11:30 pm Local Time

Verified Freelancer

Anita S.'s identity has been verified.  Learn More

Overview

Hello! My name is Anita and I welcome all challenges and deadlines with a big smile! I have a dedicated home office with very open availability. I have 25 years of Office, Marketing, Management, Telemarketing,Transcription, QC Auditing,
Problem Solving, and Customer Service experience (inbound & outbound) Seminar Organization,Training, as well as a CEO'S assistant. I am reliable, dependable, very detail oriented, and I work to achieve the best! No matter the length of the job I will always give 100%. Do you have a project that you would...

Read More »
Oct 2, 2013|Other - Administrative Support|Private|Completed
|
4.6
Aug 16, 2013|Customer Service|Private|Working
Aug 8, 2013|Office Management|Private|Completed
|
5.0
Apr 15, 2013|Other - Administrative Support|Private|Completed
|
5.0

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Portfolio

Skills (10)

Tested
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Marketing
Customer Service
Customer Service Test
My Score
avg
Passed
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Email
General Office Skills
Computer Skills
Call Center Skills

Service Description

Team Guidance & Leadership
Transcription
Oral & Written Communications
Client Relationship Management
Organizational Skills
Time Management Skills
Superior Customer Service
Problem Solving
Attention to Detail
Dedicated and Motivated
Project Management
Remote/ Training
Networking & Prospecting
Meeting Deadlines
Web Based Training
Freshbooks
SalesForce
MarketSharp
Nutshell



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Employment

Pitcher Perfect Siding & Windows
Marketing Manager
2009 - 2012
Trained, Recruited, Scheduled appointments,Confirmed appointments, Motivated staff. Managed 16-20 telemarketers at a time. Input all data daily. Used creative thought to initiate new marketing...

Keywords

Customer Service
Management
Virtual Assistant
Telephone Handling
Admin Assistant
Project Management
Marketing
Help Desk
Call Center
Quality Assurance
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
anitalanette
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Anita S. | Elance

Anita S.