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angelie c. | Elance
 
176985602337900
Last Sign-in: Dec 29, 2013

angelie c.

I am Highly motivated
   Philippines
  |   Bacolod, Negros Occidental
  |  10:34 am Local Time

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Overview

Minimum Hourly Rate $5

Multi-Skilled Repesentative( appointment setter, tech support, Billing, General Inquiry, Service Desk, Order processing, Sales and Marketing, etc. through LiveChat)
. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.
Helped company attain the highest customer service ratings (as determined...

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Mar 23, 2013|Telemarketing|$0|Completed
Mar 14, 2013|Customer Service|$328|Completed

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Skills (7)

Tested
i am highyly motivated person.
Customer Service
Microsoft Expression Studio
Advertising
Internet Marketing
Marketing
Sales

Service Description

Managed a high-volume workload within a deadline-driven environment. Can offer great customer satisfaction. Self-driven. RELIABLE and AGRESSIVE. hardworking

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Employment

Focus Direct Inc
Multi-Skilled Representative
2010 - 2013

Education

La Consolacion College
Bachelor in Hospitality Management
2008 - 2009

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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Anj_cagay
Type
Individual
Member Since
March 2013
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angelie c. | Elance

angelie c.