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Anna Krauss | Elance
 
176985602337900
Last Sign-in: Mar 3, 2012

Anna Krauss

   United States
  |   Happy Valley, OR

Overview

My name is Anna Krauss and I have been working in various positions within a multi-channel contact center environment from representative to lead and supervisor to project manager for about 3 years. My job profile included support of customer inquiries about subscription programs for Microsoft, order management (including maintenance of relevant customer master data), resolving escalations, and at last supervising a team of agents within that business unit.

Attention to detail and procedures, as well as the ability to coordinate...

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Portfolio

Skills (10)

Tested
Call Center Skills Test
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
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annabanana746
Type
Individual
Member Since
March 2012
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Anna Krauss | Elance

Anna Krauss