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Anna Austria C. | Elance
 
176985602337900
Last Sign-in: Apr 18, 2015

Anna Austria C.

Senior Technical/Customer Service Representative
   United Arab Emirates
  |   Dubai, Dubai

Overview

Minimum Hourly Rate $3

I have excellent Customer Service and Telesales Skills. Knowledgeable in PC troubleshooting (Software and Hardware), DSL connection setup and troubleshooting intermediate to expert, Email setup and troubleshooting (client based and web based [using system tools]) intermediate to expert (outlook, outlook express, etc.), Networking (wired [USB, Ethernet, HPNA] / wireless [802.11b/g]), MS Office, security software and other computer software intermediate to expert, Proficient in MS Windows 98, 2000, ME, XP, Vista, Mac OS 9, X; Windows...

Read More »
Jan 21, 2014|Virtual Assistant|$16|Completed
|
4.2
Dec 12, 2013|Technical Support|$30|Working
May 31, 2013|Other - Administrative Support|$20|Completed

View All »

Portfolio

Created specification sheet for marketing Boosted company sales by 40%

Skills (10)

Tested

Employment

NE Seal & Pumps LLC
Admin Assistant / Sales Coordinator
2011 - 2013
UNITED SUPPLIES BUILDING MATERIALS EST.
Secretary / Receptionist / Admin Asst.
2010 - 2011
- Receives incoming calls from clients and showrooms and transfer call to concerned department - Makes official international calls requested by staffs from different departments - Receives bills...
CYBERONE PROPRIETY LTD.
Senior Customer Service Representative
2008 - 2010
- Receives inbound calls from customers in Australia regarding technical and account issues - Process payments (cheque, cash and credit cards) from customers - Provides technical support for ADSL...
ORCHID CYBERTECH SERVICES INC.
Helpdesk/Technical Support Agent
2006 - 2009
- Provides technical support regarding setting up of ADSL,ADSL2+,Dial Up and IPTV connection for customers all over Australia - Provides assistance in resolving technical problems regarding...
TEAM BTC - CDO
IT / Inventory Clerk
2005 - 2006
- Receives shipment from Manila Branch and verifying against PO for accuracy - Enter items into system and continually monitor inventory stock for re-order - Maintain orderly inventory stock and...
DATA SYSTEMS NETWORK INC.
MIS/Computer Programmer
2003 - 2005
- Maintains and develops Accounting Systems (Lending, Payroll, Inventory, Accounts Receivable, Poultry, 201 Filing and Credit Investigation) - Repair/troubleshoot computer and hardware problems in...

Education

Cagayan de Oro College
Bachelor of Science in Computer Science
2000 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
annacabangon
Type
Individual
Member Since
September 2012
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Anna Austria C. | Elance

Anna Austria C.