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Rosanna Castrillo | Elance
 
176985602337900
Last Sign-in: Sep 16, 2014

Rosanna Castrillo

Expert Virtual Assistant
   Philippines
  |   Paranaque City, Manila

Overview

Minimum Hourly Rate $3

I've been in the BPO industry for almost 4 years. This shaped my qualities that is suitable on being a good Virtual Assistant. I can do personal tasks like sending emails, booking flights, documentation, data entry tasks and many more. I also have an experience on wordpress and blogging. I am willing to be trained and I can learn and cope with a fast paced environment. I am open to opinion, objective criticisms and I have a mind and an ear to listen.

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Aug 4, 2013|Virtual Assistant|$0|Completed

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Skills (9)

Tested
Arranging Meetings
Appointment Setter

Employment

Teletech (Novaliches, Quezon City)
Quality Assurance Specialist
2012 - 2013
Evaluate calls from offshore agents. Joined in calibration together with team leads and clients. Coached agents and send improvement emails for them to enhance their customer service skills...
Al Tayer Motors (Used Cars Department), Dubai, UAE
Front Desk Receptionist
2012 - 2012
Prepare daily reports, presentations and other important documents. Set corporate and casual meeting. Prepare the daily activity and important documents to be signed by general manager. ...
NCO PHILIPPINES
Customer Service Representative
2010 - 2011
Greet customers over the telephone. Answer questions regarding status of various accounts and attend to problems or complaints from customers on the telephone or by written correspondence. Make...
AEGIS PEOPLE SUPPORT
Sales Associate
2008 - 2010
Provide direct customer services and sales support domestic/international flights. Manage, help generate and qualify as well as process reservation leads. Generate new tasks through inbound...

Education

Lyceum of the Philippines University
Bachelor's/College Degree In Mass Communication Ma
2006 - 2010
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
annacastrillo
Type
Individual
Member Since
August 2013
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Rosanna Castrillo | Elance

Rosanna Castrillo