Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures.
Read More »
Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting.
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal...
Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work.
Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint,
Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype,
Very Proficient in websearch engines such as Google search, yahoo, wikipedia, 118.com, 11850.ie, whitepages, yellow pages.
Read More »
Causera, Jooners, Qlubb
Virtual Assistant, Email Support, Book Keeper
2013 - 2015
My job is to assist the customer with their concern regarding their account. provide concise instruction to resolve their issue. Update our database about all the changes that have been made. put...
Teletech Customer Care Management
Senior Technical Support Specialist
2011 - 2012
Outstanding analytical, problem-solving, and troubleshooting ability.
Superior communication (oral and written), customer service and interpersonal skills.
Both independent and team worker, as...
Advanced Data Encoder/Validator
2010 - 2011
Review and check applications and supporting documents
code and process applications into required electronic format.
Scan documents into database.
Audit on-line applications for accuracy and...