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Albert Pappalardo | Elance
 
176985602337900
Last Sign-in: Jan 23, 2015

Albert Pappalardo

Customer Service and Sales Associate
   United States
  |   West Chester, PA
  |  7:59 pm Local Time

Overview

Minimum Hourly Rate $10

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as...

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Skills (10)

Tested
Customer Service
My Score
avg

Service Description

Albert Pappalardo
1316 West Chester Pike, B5
West Chester, PA. 19382, PA 19382
Cellular --
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SUMMARY
Experienced in general office principles, practices, and procedures. Proficient in MS Office: Excel, Word, PowerPoint, Access. Detail oriented, proficient organizer with the ability to delegate and train others. Knowledge of diverse cultures. Team player with emphasis on quality.

EXPERIENCE

Stewart Valuation Services, Wilmington, DE. 2012 to 2014
Vendor Manager/Specialist 1
•Developing, managing and executing a comprehensive oversight program of third party valuation vendors
•Establishing and monitoring the Vendor Service Level Agreement against contract terms
•Facilitating regular communications to ensure key performance indicators are achieved and met
•Review appraiser and agent applications before adding them to our nationwide panel.
•Follow up on missing documentation that is needed to complete setup for appraiser and agents.

Stewart Valuation Services, Wilmington, DE. 2002 to 2012
Team Lead- Senior Account Executive
•Develop existing and create new client relationships
•Diversify product and client segments to distribute risk
•Develop specific goals and plans to prioritize, organize, and accomplish your work.
•Determine sales forecasts for proposed new products and justify new product development
•Develop deep knowledge of territorial market conditions to understand how to leverage products and services and resources within the marketplace to maximize business...

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Education

Upper Darby High School
Diploma
1994 - 1998
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
apappal80
Type
Individual
Member Since
October 2014
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Albert Pappalardo | Elance

Albert Pappalardo