Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Maria Edherlene C. | Elance
 
176985602337900
Last Sign-in: May 24, 2014

Maria Edherlene C.

CSR/VA/Researcher/Data Entry/Email/Chat Specialist
   Philippines
  |   Las Piñas, Manila
  |  1:01 pm Local Time

Verified Freelancer

Maria Edherlene C.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

I am currently looking for a part-time or full-time(most preferred) job that will enhance my skills and knowledge. I have worked as a customer service representative with different call centers in the Philippines which enhance my communications skills aside from my native language. Most of the time I handled calls for technical, financial and sales account. And it made me realize that it's about time for me to take another step and build a different career that will give me time to work and stay at home with my kids.

Read More »

Portfolio

Handled incoming calls from clients that were having problems with their phones and...
Worked for a year and a half as phone & email support, for trust and safety...
Worked as account specialist who handles incoming calls for clients who wants to have...
I gather all the details that needed to be checked from Amazon listing thru a database...

Skills (10)

Tested
Call Center Skills Test
My Score
avg
Computer Skills Test
My Score
avg
Passed

Service Description

WHY YOU SHOULD HIRE ME:

• I am an experienced worker in the field of data entry and web researching.
• I am a fast worker and aims for perfection in every tasks that I do.
• I can work as email and chat support.
• I can multi-task and work with very minimal supervision.
• A fast learner.
• I manage my own time and had no other commitments that will require me to work 8 hours/day



Read More »

Employment

Odesk
Web Researcher, data entry specialist, VA
2012 - Present
I started my career with Odesk.com last year and was very grateful for the experience that I have accomplished. But unfortunately my clients stopped giving me jobs to do because of the very low...
TELETECH MAKATI
CUSTOMER SERVICE REPRESENTATIVE
2011 - 2011
Receiving enquiries from Telstra customers with regards to their bill. Transfer them to the appropriate department who can further assist them for their other enquiries.
SUTHERLAND GLOBAL SERVICES
CONSULTANT
2009 - 2011
Receiving calls from members of eBay UK account on how to prevent fraudulent transactions and have their reports logged and forwarded to a relevant department.
TELUS INTERNATIONAL, PHILIPPINES
CLIENT BUSINESS ANALYST
2008 - 2009
Receiving inbound calls from Telus clients who were having problem with their mobility account. Assist clients with 1st level of troubleshooting and check if the clients¿ charges on their postpaid...
HSBC DATA PROCESSING PHILS., INC
PROCESSING EXECUTIVE
2006 - 2008
Handling inbound calls from US and providing remarkable customer experience by probing and providing all the information needed by each and every client that is calling. Sharing all new ideas and...

Education

FAR EASTERN UNIVERSITY MANILA
BS in Commerce Major in Marketing Management
-
UNIVERSITY OF MAKATI
Basic Electronics Course
2003 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

data entry
web researcher
email support
virtual assistant
chat support
VA
CSR admin assistant
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
apolcue
Type
Individual
Member Since
February 2011
Elance URL
Verifications
0
Maria Edherlene C. | Elance

Maria Edherlene C.