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Apple Venice Marie D. | Elance
 
176985602337900
Last Sign-in: Jan 17, 2014

Apple Venice Marie D.

Customer Service, and Sales Expert
   Philippines
  |   Davao City, Davao del Sur

Overview

Minimum Hourly Rate $5

Multi-task oriented. Excellent interpersonal skills, a professional attitude, and firm personality to manage projects independently or as a team member. A proven track record meeting deadlines on time.

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Portfolio

Updated CV

Skills (5)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Passed

Service Description

*In-bound Sales Representative for FTD ( Florists' Transworld Delivery)
November 2009- June 27, 2010

- Provides excellent customer service.
- Responsible in helping customers with good persuasion skills for sales appropriate for the occasion to provide excellent options to the customers about the products and make a sale.

Customer-focused customer service professional with strong In-bound and Sales call center experience.

*Back Office Agent for AT&T Urock (Wireline)
July 2010-June 18, 2011

-Processing Email orders for AT&T. Skills required:

-Good comprehension skills with a typing speed of 35 wpm
-Good exposure to the back office profile with work experience in the field of Order Entry.
-Thorough knowledge of the MS office tools

*Executive Assistant / Sales for Organo Coffee Company
Jan 16, 2012 - May 04, 2012

-Ability to work independently with little or no supervision.
-Leadership attitude as required in taking charge while the "Boss" is not available.
-Responsible in arranging callbacks and meetings for the "Boss".
-- Sets up new accounts, maintains records, prepares reports and other documents for sales.
-Excellent Sales and Customer Service Skills.


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Employment

Vimax Group
Customer Service Representative
2012 - 2013
- Phone Order Confirmation/Verification -Email Handling -Other Customer Service Support Work
Organo Coffee Company
Executive Assistant/ Sales
2012 - 2012
Sutherland Global Services
Consultant
2009 - 2011

Education

Technical Education Skills Development Authority
Language Skills Interference Certified
2009 - 2009
Ateneo de Davao University
BSBA Major in Marketing
2005 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Order Processing
Sales Support
Data Entry
Administrative Work
My Snapshot
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  • 12 months
  • Lifetime
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Identity
Username
AppleDeVera
Type
Individual
Member Since
June 2012
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Apple Venice Marie D. | Elance

Apple Venice Marie D.