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Arber Koruni | Elance
 
176985602337900
Last Sign-in: Jan 18, 2015

Arber Koruni

Training Manager Albtelecom
   Albania
  |   Tirana, Tirane

Overview

My name is Arber Koruni 30 years old. I graduated from the University of Tirana, Faculty of Foreign Languages, Italian receiving the title “Interpreter and Teacher” on July 2005. Since then I had tried to create a vast background of working experience in different fields in Albania and increase my knowledge in Customer Service, Telecommunication and Contact Centers and web development.

Along the path in the Albtelecom Company that I am working currently, which is also the largest in the country and offers a wide range of services, I...

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Skills (9)

Tested
Teacher and interpretor of Italian lenguage.
customer retention
customer satisfaction
IVR
Trainer

Employment

Albtelecom
Manager
2012 - Present
-Preparing training plans and training materials. -Developing, designing and updating internal Policies, Procedures and Working instructions to improve the functioning of the company and to cover a...
Overview  |  Job History  |  Resume/C.V.

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arber_koruni
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January 2015
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Arber Koruni | Elance

Arber Koruni