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Archie Espinosa | Elance
 
176985602337900
Last Sign-in: Mar 30, 2014

Archie Espinosa

ReliableCustomer&TechSupport,VA,ResearchDataEntry
   Philippines
  |   Bacolod, Negros Occidental
  |  8:40 am Local Time

Overview

Minimum Hourly Rate $3

|WORLD-CLASS CUSTOMER SERVICE" and COMPLETE CLIENT SATISFACTION.
HIGH QUALITY, ACCURACY and QUICK TURNAROUND TIMES.

Over the last 7 years, I have effectively helped a lot of customers with their concerns as a Customer Service and Tech Support Rep, Email Handler and Billing Specialist. My core competency lies in my ability to resolve customer issues & assist clients with their various projects and assignments to their complete satisfaction. I'm seeking opportunities to be able to make the same significant contribution to your company or...

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Portfolio

Sample Recording of Some Customer Service and Technical Issue Call Handling Skills

Skills (10)

Tested

Service Description

Certified Customer Service and Technical Support Professional. Also a dedicated, very reliable and experienced hard-worker who offers my special services in Web Research, Email Handling and Chat Support, Data Entry, Virtual Personal Assistant (VA), Administrative Support, Article Writing and Spinning and Typing.

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Employment

TeleTech - Bacolod
Technical Support Associate
2009 - 2010
E-POTS (Qwest) Technical Support Associate (TSA) - Provided assistance to callers with basic telephone issues, features and functions Kodiak (Qwest - Accenture) (Technical Support Associate...
Teleperformance
Customer Service Representative & Technical
2006 - 2009
Disney (Customer Service Representative (CSR): November 2006 - May 2007 - Processed online orders for Walt Disney merchandise, provided order and delivery status to callers and customers via email...

Education

University of Saint La Salle - Bacolod
Electronics and Communications Engineering
1998 - 2000
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer service
technical support
email support
chat support
administrative support
virtual assistant
web research
typing
article writing
article spinning
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  • 12 months
  • Lifetime
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ArchieAssists
Type
Individual
Member Since
May 2013
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Archie Espinosa | Elance

Archie Espinosa