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Maria Arsenia Diolanda | Elance
 
176985602337900
Last Sign-in: Jun 8, 2014

Maria Arsenia Diolanda

Customer Service
   Philippines
  |   Sto. Tomas, Batangas

Overview

Minimum Hourly Rate $7

Joined the BPO/Call Center industry eight years ago. I handled more than 100 staff doing email / chat support.My responsibility includes customer satisfaction, meeting contractual metrics, daily management and ensuring profitability targets.I am good with MS Office. Putting the customers at the center of our heart in everything we do is my advocacy

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Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Customer Service
My Score
avg
Email Etiquette
My Score
avg
Passed

Employment

Teletech Holdings
Operations Manager
2005 - 2013
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
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Repeat
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Identity
Username
arcy_diolanda
Type
Individual
Member Since
May 2014
Elance URL
Verifications
0
Maria Arsenia Diolanda | Elance

Maria Arsenia Diolanda