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Stefan Pavlov | Elance
 
176985602337900
Last Sign-in: Jan 20, 2015

Stefan Pavlov

Customer service specialist
   Bulgaria
  |   Sofia, Sofia
  |  12:35 pm Local Time

Overview

I am hard-working, responsible, energetic and dedicated contributor committed to excellence and success, but also I feel that I have professionally matured enough to start developing my leadership skills on the higher level.
Motivation, on the other hand, has always been the reason why I am always determined and fully focused on my duties. I am positively sure that I would be able to apply my goal-driven management and organizational skills. Also, I have the unique ability of being flexible and adaptable when it comes to managing of...

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Portfolio

Skills (10)

Tested
Customer Service
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed

Service Description

Customer service representative

Inbound and outbound calls, live chat support, answering emails and provide information, data analysis, date enrty, translation.
Working with Salesforce, AMDOCS. Resolve different types of customer issues.
Excellent knowledge of Windows, Excel, Word, Internet, Google Apps and others.

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Employment

Sutherland Global Services
Technical support consultant business applications
2014 - Present
Sixty K Ltd(60K)
Reporting and Analysis Specialist
2013 - 2014
Sixty K Ltd (60K)
Customer support representative
2010 - 2013
Tikshoov
Customer support representative
2008 - 2009

Education

University of National and World Economy
Bachelor of Economics of Transportation
2008 - 2013
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
ardafan
Type
Individual
Member Since
November 2012
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Stefan Pavlov | Elance

Stefan Pavlov