After finishing a degree in Hotel and Restaurant Management with an international training in a 4-star hotel in Singapore, I was able to get my first job in Dubai under hospitality industry. That's when I was able to practice my skills in customer service face to face. The weather in Dubai was so extreme, I decided to go back to my country, the Philippines and there I started working as a Process Associate doing airline reservations for United Airlines over the phone. I did that for 3.3 years. I enjoyed it so much I never wanted to leave. I dealt with very frustrated people over the phone, pacified them and gave them appropriate solutions. On the other hand, I have spoken to very nice people all around the world which made me understand different cultures and that pushed me to travel as well. I also had a part-time job as an online English teacher to Korean students.
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