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Aris S. | Elance
 
176985602337900
Last Sign-in: Jul 5, 2015

Aris S.

Expert customer support provider
   Philippines
  |   Noveleta, Cavite

Overview

Minimum Hourly Rate $8

I have 3 years of proven customer support experience with me and I would like to obtain a position that will enable me to use and improve my leadership skills and good customer relation skills.

Professional Experience

Sutherland Global Services (PayPal UK) - Makati City Philippines - May 2008 to April 2009 Escalations Department Senior Agent

Electraserve Phils. - Makati City Philippines - February - April 2008 Customer Sales Associate

ePLDT Parlance System. - Makati City April 16, 2007 - November 16, 2007 Customer Service...

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Skills (8)

Tested
Customer Service Test
My Score
avg
Creative Writing
My Score
avg
Email Etiquette
My Score
avg
Email Handling
My Score
avg
Telephone Etiquette Certification
My Score
avg
Passed
Help Desk Certification
My Score
avg

Service Description

I can help you with your customer support needs whether it be through email, live-chat, or phone support, I am your one-stop need. I can also help you get people into your team should you be needing more than one person to handle customer service for your business.



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Employment

Independent Contractor (www.odesk.com)
Customer Support Representative/Virtual Assistant
2011 - 2013
Here is a link to my oDesk profile: https://www.odesk.com/users/~01c4cae1cc49b58cf3
Sutherland Global Services
Subject Matter Expert/Senior Agent
2008 - 2009
I worked in PayPal(UK) under the Sutherland Global Services here in the Philippines and my responsibilities included: *managing customer issues, *handling supervisory calls, *conducting product...

Education

Far Eastern University
Bachelor of Arts in Literature
-
Overview  |  Job History  |  Resume/C.V.

Keywords

customer support
customer service
virtual assistant
customer service representative
chat support representative
live-chat support
email support
ticketing system
customer service representative
email support representative
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
aris-santos
Type
Individual
Member Since
February 2012
Elance URL
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Aris S. | Elance

Aris S.