Office Manager/ Virtual Assistant
Self-motivated professional offering years of experience in understanding the needs of clients/patients, proficient office structure, customers, business, and providing excellence within high-volume environments.
Dr. Gary Eisenberg-Clinical Child Psychologist
Dr. Neil Fried-Psychologist & Clinical Social Worker
Boca Raton FL-09/2012-02/2014-Office Manager
Hampton VA- 03/2014-Present-Virtual Assistant
General office manager in all areas of office procedures.
Consult with potential patients to determine the level of care they need.
Schedule and coordinate appointments, meetings, expert witness testimonies,
Assist in the administration and scoring of various psychological and psychoeducational testing sessions.
Coordination of all means of inter office and outer office communications.
Preparation of confidential reports, evaluations, affidavits, correspondence, e-mails, and faxes.
Expert customer care, communications, problem solving, training and support.
General office supply ordering, petty cash and budgeting.
Preparations and follow-up of travel arrangements for public lecturing events.
Insurance billing, claims and verification of benefits
Tripled new patient/client bookings for four consecutive quarters. Created a complete employee handbook citing a number of ways to make the office more proficient, executed cost effective office supply savings of over $8000 in the first year, implemented mass input of all...
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