Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Armi Jillian Tolentino | Elance
 
176985602337900
Last Sign-in: Apr 2, 2012

Armi Jillian Tolentino

Telesales, Customer Support, Data Entry
   Philippines
  |   Quezon City, Manila
  |  9:56 am Local Time

Overview

Minimum Hourly Rate $8

Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.

Read More »

Skills (5)

Tested
English Spelling Test (U.S. Version)
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed
U.S. Culture and Etiquette Test
My Score
avg
Passed

Service Description

- Customer Service & Support
- Virtual Assistant
- Telesales / Telemarketing
- Project Manager
- Order Processing


Read More »

Employment

Acquire Asia Pacific
Solutions Specialist / Account Manager
2009 - 2011
RINGCENTRAL Inc. Account Tasked to provide solution to customers who has voIp queries by offering the best plan to suit their business needs. Trained to call existing customers to make sure...
Sutherland Global Services
Assistant Team Lead
2008 - 2009
PEOPLE PC Account Responsible for collating and processing escalations from agents by forwarding it to th clients. Responsible for tracking daily sales, credit and refunds processed by the agents...
APAC Customer Services
Customer Service Representative & Quality Analyst
2007 - 2008
HUMANA Account Trained to service provider calls regarding benefits and claim status of members' insurance policies. Assisted in monitoring teams' quality standing and status by giving weekly...
ePerformax
Marketing Associate / Independent Contributor
2006 - 2007
EXPERIAN Account Tasked to handle outbound calls with the purpose of obtaining and updating the organizational information of small and large scale business groups.

Education

University of Santo Tomas
BS in Interior Design
2002 - 2006
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service & Support
Virtual Assistant
Order Processing
Sales ad Marketing
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
armijillian
Type
Individual
Member Since
June 2011
Elance URL
Verifications
0
Armi Jillian Tolentino | Elance

Armi Jillian Tolentino