I have experience in clerical-1 year, customer service-20 years, and computer knowledge-16 years. I can type up to 55 wpm. I have experience with MS Word, Excel, etc. Right now I'm going to school for BS in Criminal Justice.
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To start and further my career in the Criminal Justice/Legal industry and to utilize my personality and background in customer service and schooling of Criminal Justice to contribute to company culture and business.
I have 15 years of customer service experience while working in restaurants, convenience stores, call centers and clerical experience. I have 16 years experience of computer knowledge and can type 55 WPM.
June 1995 to August 1995 -Indian River Community College
High School Diploma
March 2011 to Still Attending - National American University
Going for my BS in Criminal Justice
November 11, 2009 to June 29, 2010- Receptionist/Sales Associate- Stratus Building Solutions
Performed clerical duties including typing promotions for the company, filing, answering and transferring phone calls.
July 2007 to November 2010 Homemaker
August 2006 to July 2007- Customer Service Representative- Startek
Answered inbound calls for Qwest Telecommunications. Applied excellent customer service skills while using a computer and typing information in order to change a customers account or to help them with billing.
Cody Churchill/ Owner- --
Michell Stinn/ Owner- --
Raphael Dominguez/ Truck Driver Trainer- --
Bob Gilmore/ Owner- --
Terri Austin/ Restaurant Manager- --
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Stratus Building Solutions
2009 - 2010
Performed clerical duties including typing proposals for the company, filing, answering and transferring phone calls, emailing, faxing, xeroxing, cleaning duties in the office.