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Asad M. | Elance
 
176985602337900
Last Sign-in: May 11, 2015

Asad M.

Caring of Customer efficiently,so dont you have to
   Pakistan
  |   Lahore, Punjab
  |  10:26 pm Local Time

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Asad M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

Hi, I'm an excellent, well-rounded Customer Service/Sales Representative with over 4 years of experience in the Contact Center Industry and have worked in the field of Building and Interior Designing company that have been touted as one of the toughest positions in the industry here in Pakistan. As a freelancer and previous employee, I have always been known for efficiency and reliability. I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your...

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Skills (10)

Tested

Service Description

I am a competitive Customer Service Representative with more than 4 years experience. I started as a customer service representative at Ovex-Technologies Pakistan and promoted as quality assurance representative and eventually as a team leader. I am a competitive customer service representative, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I want to meet and exceed your expectations. My motto is "No Unhappy Guests", well in this case "No Unhappy Clients". My flexibility, adaptability, organizational skills and attention to detail will be an essential component in getting your project done.

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Employment

Mobilink Pakistan
Quality Assurance Specialist
2011 - 2013
I have worked with the Mobilink Pakistan and held key roles such as Quality Assurance Specialist, Sales Verifier, Appointment Setter and Outbound Representative. These enhanced my skills and...
Ovex Technologies Pakistan
Customer Service Representative
2008 - 2011
I am a competitive Customer Service Representative with more than 4 years experience. I started as a customer service representative at Ovex Technologies Pakistan and promoted as quality assurance...

Education

Islamia University Bahawalpur Punjab Pakistan
Bachelor of Arts & 3 Years Electrical Engineering
- 2011
Grace Computer College
Autocad 2D, 3D
2007 - 2007
Government College of Technologies
Diploma of Associate Engineering
2004 - 2007
Board of Intermediate & Secondary Education Bahawa
Matriculation in Science (2004)
2002 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

SEO
Call Center
Customer Service
Overflow / Out-of-Hours service
Customer Service Representative
Persuasive
Customer Satisfaction
Auto Cad
3d's Studio Max
Architecture
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Asad-Malik
Type
Individual
Member Since
April 2015
Elance URL
Verifications
0
Asad M. | Elance

Asad M.