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Asiann B. | Elance
 
176985602337900
Last Sign-in: Jun 11, 2014

Asiann B.

Expert in Customer Service
   United States
  |   Warren, OH
  |  6:01 pm Local Time

Overview

Minimum Hourly Rate $11

Hi, I am a hardworking mother of 2 children. I enjoy spending time with family and bowling. I recently graduated October 2012 with an Associates degree in medical billing and coding. I have over 8 years of experience in Call Center working as a customer service support, technical support agent, retention agent, data-entry and pre-install sales agent. On daily basis I use my computer, internet, research and input data in the system. I have excellent knowledge of microsoft office, windows and many other software. I have excellent time...

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Skills (10)

Tested
5 yrs customer service
call center
work from home
type 35 wpm
expert computer knowledge
high call volume
upselling
Customer Service Test
My Score
avg
Passed

Employment

West Corp
customer service
2012 - 2013
Assisting iphone customers with account information, upseling products and services and technical troubleshooting email account setup.
Comfort Keepers
home health aide
2011 - 2012
With this job I assisted elderly clients with personal care such as bathing, dressing, and housekeeping. I also transported to appointments and grocery shopping as well.
VXI Global
customer service
2010 - 2011
Assisting directv customers with account information and upgrades in service, also assisted with arranging appointments for techs to relocate service at the new residence the customer has moved to...
West Corp
customer service
2006 - 2009
Assisting at&t customers with making payments, processing upgrades for equipment, also troubleshooting device and helping customer understand there bill.

Education

Ashworth College
medical billing and coding- associates degree
2011 - 2012
Warren G Harding HS
HS Diploma
1998 - 2002
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
asyian
Type
Individual
Member Since
June 2013
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Asiann B. | Elance

Asiann B.