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Athena Jeunnesse Mae Tria | Elance
 
176985602337900
Last Sign-in: Mar 1, 2015

Athena Jeunnesse Mae Tria

Customer Service Representative, Virtual Assistant
   Philippines
  |   Mandaluyong City, Metro Manila
  |  4:46 am Local Time

Verified Freelancer

Athena Jeunnesse Mae Tria's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Position Applied for: A position that would enhance my abilities that have been developed through experience, serving the youth and education that will bring about opportunities for professional growth and success.


I am the type of person who loves to be in the computer, I usually spend time in blogs and Google instead of social network accounts. I have several blogs and my primary blog is http://athenatria.com. I use Microsoft Outlook as my email client to receive emails sent to -- and other accounts like my Gmail account. I am very...

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May 8, 2012|Virtual Assistant|$0|Working

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Portfolio

Working as the customer service manager for Smart Bites To Go. Also handling the...
Worked as an Advanced Customer Service Representative in Dish Network, handling all the...
Answering phone calls from customer of Red Pocket Mobile, an MVNO of AT&T. Also...
Worked as a personal assistant for a client who sells website. My job was to think of...
http://cutsfordeals.com
Sample articles that I made for my employer
Sample article in one of the blog sites that I own
http://athenatria.com
Good feedback I earned from working on oDesk. I currently have a 5 out of 5 stars...
https://www.odesk.com/users/~~cfa0463eda5c0935
Good feedback I earned in working in oDesk as a virtual assistant and customer service...
https://www.odesk.com/users/~~cfa0463eda5c0935
Worked as a personal assistant for a client who sells website. My job was to think of...
http://killerwebhostingreviews.com/
Worked as a personal assistant for a client who sells website. My job was to think of...
http://promohostingcodes.com/
Worked as a personal assistant for a client who sells website. My job was to think of...
Handled the inquiries via online chat and tickets for Fiversworld. At the same time,...

Skills (10)

Tested

Service Description

- CUSTOMER SERVICE REPRESENTATIVE
With experience in inbound, outbound, chat support, email support,reviewing orders, back office, upselling.

- BLOGGER
A passionate blogger, blogging in http://athenatria.com, http://bebesiopao.info, http://thekawaiiprincess.com.

- Customer Service Manager, Project Manager, Operations Manager, Team Leader
Manage and monitor a team. Pass a report and some admin works.

- Virtual Assistant

- Recruiter

- Trainer

- English Tutor

- Knowledgeable with MS Office Applications (Outlook, Powerpoint, Word, Excel, etc.)

- Knowledgeable with Google Docs

- Knowledgeable with WordPress, Blogger, and basic coding.
Knows about web hosting, cPanel, etc.

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Employment

Smart Bites
Customer Service Manager
2012 - Present
Working as the customer service manager for Smart Bites To Go. Also handling the customer inquiries.
Fiversworld
Customer Service Representative
2012 - 2012
I was hired through oDesk to handle the customer inquiries of Fiversworld
Shaker
Virtual Assistant
2012 - 2012
Worked as a personal assistant for a client who sells website. My job was to think of domains for him, add coupons for a site if it will be a coupon site, add reviews for the web hosting review...
Red Pocket Mobile
Customer Service Representative
2012 - 2012
Worked as a customer service representative, phone support for the subscribers of Red Pocket Mobile, a MVNO of AT&T.
Cybersource
Fraud Analyst
2011 - 2011
Review orders and make a report and decide whether if its fraudulent or not. Surf the internet and use the tools provided by the client to verify the information given. We did multitasking,...
Dish Network
Advanced Customer Service Representative
2011 - 2011
We handle calls from customers of Dish Network, a cable provider in the United States. I am one of the front liners so we basically handle all types of calls. Basic tech, billing, customer service,...
Fusion BPO
Customer Service Representative
2010 - 2010
Outbound pre-selling UK account. Survey account.

Education

University of Santo Tomas
Bachelor of Arts Major in LEGAL MANAGEMENT
2008 - 2010
Saint Paul College Makati, Philippines
Elementary to High School
1999 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

virtual assistant
customer service representative
manager
customer support
trainer
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Identity
Username
athenatria
Type
Individual
Member Since
January 2012
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Athena Jeunnesse Mae Tria | Elance

Athena Jeunnesse Mae Tria