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Atilano IV Sabulao | Elance
 
176985602337900
Last Sign-in: Mar 1, 2013

Atilano IV Sabulao

Advance Operations Management Skills
   Philippines
  |   Mandaluyong City, NCR
  |  11:56 am Local Time

Overview

Minimum Hourly Rate $3

4 years of call center experience specialized in customer service and sales.

Customer Service Representative (2 months)
> Handled inbound calls resolving queries from the following areas - membership programs and enrollments, account cancellation, one-time order taking and billing inquiries

Team Leader (1 year & 10 months)
> Motivated and supervised 20 customer representatives to achieve personal goals and to consistently meet expected goals

Operations Manager (2 years)
> Maximized potential of 8 supervisors through...

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Skills (9)

Tested
Call Center Skills
Computer Skills
Customer Service
Constant Contact
Microsoft Excel
Microsoft PowerPoint
Market Research
Management Skills
Operations Management

Employment

The Results Companies
Service Delivery Manager
2010 - Present
Maximizes potential of 4-8 supervisors through coaching, development and effective performance management methods. Acts when necessary as a problem solving escalation point for division...
Sitel Philippines, Inc.
Operations Supervisor
2008 - 2010
Motivated and supervised 30-35 customer representatives to achieve personal goals and to consistently meet expected goals. Conducted team/group training sessions for new policies and...

Education

University of the Philippines, Diliman
Bachelor of Science in Business Administration
-

Keywords

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Identity
Username
atilanoiv
Type
Individual
Member Since
April 2012
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Atilano IV Sabulao | Elance

Atilano IV Sabulao