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Thomas Marshall | Elance
 
176985602337900
Last Sign-in: Feb 7, 2013

Thomas Marshall

Accurate and versatile freelance writer
   Thailand
  |   Amphur Muang Chonburi, Chonburi
  |  3:49 am Local Time

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Overview

+ Work ethic
Takes responsibility for assigned and assumed tasks, fulfils obligations, and delivers on time, aiming to surpass expectations whenever possible. Always applies a flexible approach to challenges and can adapt to any situation. Has a track record of working effectively and seamlessly with multiple teams and service providers across different global locations. Maintains professional relationships with clients through regular contact and reporting, using telephone, email and messaging.

+ Self-starter
Can assimilate technical...

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Skills (10)

Tested
Technical Writing Skills Certification
My Score
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U.S. English Chicago Style Editing Skills Test (For Writing Professionals)
My Score
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U.S. English Basic Skills Test
My Score
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Understanding differences in British and American English Test
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Content Writing Skills Test
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English Grammar
Email Etiquette Certification
My Score
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Adobe Framemaker
English Spelling

Service Description

+ Project management
Experienced and reliable, capable of managing the complete documentation process across concurrent projects: providing a clear definition of scope and an accurate work estimation based on client requirements, researching information sources and interviewing SMEs, designing templates and layouts, creating and combining text and image content, conducting reviews of documentation and seeking feedback for improvements, supervising translations and document delivery, providing progress reports to management.

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Employment

Freelance
Technical Writer
2002 - Present
I have been working freelance for 10 years’ with major clients Arvato Service (Bertelsmann AG) in Germany and Philips Healthcare in the Netherlands. +++ I have extensive experience of writing...
Capita Education Services
Technical Writer
2001 - 2002
Produced administrator manuals and user manuals in FrameMaker for an educational software package, including comprehensive help files using WinHelp and RoboHelp. +++ Performed regular reviews...
Eli Lilly and Company
Project Analyst
1999 - 2001
Led a project team of system engineers designing and implementing Windows server solutions across Europe, the Middle East and Africa within a GMP pharmaceutical environment. Provided third-line...
Schlumberger GeoQuest
Systems Engineer
1996 - 1999
Managed the transfer of the desktop computer infrastructure from Apple Macintosh to Microsoft Windows. +++ Designed, installed and supported a departmental Windows NT network, providing...
The Automobile Association
Assistant Editor
1994 - 1996
Proofread texts for a range of international travel guides, marking typescripts with corrections and resolving content queries. +++ Developed strong editorial skills and a high standard of...

Education

Plymouth University
PG Dip. Publishing and Book Production
1993 - 1994
Southampton University
French (Honours)
1987 - 1991
Overview  |  Job History  |  Resume/C.V.

Keywords

writing
technical writing
technical communication
FrameMaker
manuals
user guides
software
documentation
editing
proofreading
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
atomdocs
Type
Individual
Member Since
September 2005
Elance URL
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Thomas Marshall | Elance

Thomas Marshall