I have been rewarded with challenging positions at large Corporations and reported directly to top Executives. I took advantage of the knowledge and mentoring I was given through out my career. As I grew in my field I realized I was just as good or even better than my counterparts that had degrees with in my industry and I new I had an advantage over them...my blue collar experience. As I design my work and create proposals my objective is to make sure the audience walks away with information pertaining to them.
As a Professional I conduct myself accordingly in the board room with Executives and Management to discuss the project and business goal.
As a Designer I will always strive for perfection, creativity, & engaging products.
As a User I will expect a final product that I can relate to.
~ PowerPoint - Expert user
~ MS Office 2007 - Intermediate user
~ Windows 2000, 2003, XP - Expert user
~ FrontPage 2003 - Intermediate user
~ Publisher 2007 - Expert user
~ Articulate Studio - Expert user
~ Captivate - Intermediate user
~ Camtasia - Intermediate user
~ Snag-It - Expert user
~ Adobe Professional - Intermediate user
~ Adobe Design - Intermediate user
~ Adobe Photoshop - Beginner user
~ RoboHelp - Intermediate user
~ SharePoint - Expert user
~ SAP - Intermediate user
~ Visio 2007 - Beginner user
~ Breeze - Intermediate user
~ OneNote - Expert user
~ Outlook - Expert user
~ Lotus Notes -...
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Option One Mortgage
Customer Service Training Specialist
1999 - 2003
My position as the Mentor for Loan Servicing and also the Customer Service Training Specialist allowed me to design, develop, facilitate, and train one-on-one. My responsibilities were to train...