I have 17 years experience in system design and implementation. I designed and wrote the system specification for clients' data entry systems. Additionally, I wrote the procedural manuals, taught and trained clients and employees on the use of their system and the procedual manual.
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I developed and wrote account training objectives, classes, class lesson guides and seminars.
I performed extensive stress testing, and testing of critical applications. I was also responsible for maintaining system integrity and improving/updating clients'...
I am a team of one, but a very good one. I am new to Elance, and have a lot to offer with 30+ years of experience in customer service, data entry, book-keeping, administration assistant, computer design, implementation, writing system specifications, documentation, and client correspondence.
I have experience with microsoft office, word, excel, quicken, and quick books.
I am very detail oriented, organized, good at problem solving, my communication skills are very good; both written and verbal, and I care about the end result and the output of my work. These skills enable me to multi-task easily and stay on target with the end result of my work being very good.
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Cass Information Systems
1988 - 1994
Designed, wrote system specifications, developed and performed testing, implemented, wrote system manual and taught client and employees on data entry and reporting on their system.
Planning Research Corp. PRC Realty Systems
1981 - 1988
Wrote documentation for procedure manuals, trained clients and employees on the use of procedure manuals. Developed and implemented account training objectives, classes, and class lesson guides....