Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Avik Dey | Elance
 
176985602337900
Last Sign-in: Mar 25, 2015

Avik Dey

Expert in Customer Service/Project Management
   India
  |   Jalpaiguri, West Bengal
  |  9:18 am Local Time

Overview

Minimum Hourly Rate $11

I am an expert in customer service .
Had worked with Multinational organisations like Ocwen Financial Services ,Firstsource LTD, Hands on Ventures. I have handled several B2B and B2C clients over the years like American Express ,Arrow Financial Services

Have won american express GCA(global credit administration award).
Have won best collector across offshore seven agencies for arrow financial services.
I am google adwords certified .
I have a fair knowledge of N.P.S. for understanding C-SAT metrices.

Expert in Customer Service/C.R.M./Data...

Read More »

Skills (10)

Tested

Employment

Ocwen Financial Services
Team Leader
2009 - 2011
Clients : American Express
Ocwen Financial Services
Team Leader
2009 - 2011
Clients : American Express
FirstSource LTD.
Team Executive
2006 - 2009
Clients : Capital One/Amex/Arrrow Financial Services/Resurgent Capital .
Hands on Ventures
Associate
2003 - 2006
Clients : USA 911. SBC Precollects.

Education

University of Pune
Bachelors of Computer Science
1999 - 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
avikdey
Type
Individual
Member Since
March 2015
Elance URL
Verifications
0
Avik Dey | Elance

Avik Dey