I am an expert in customer service .
Had worked with Multinational organisations like Ocwen Financial Services ,Firstsource LTD, Hands on Ventures. I have handled several B2B and B2C clients over the years like American Express ,Arrow Financial Services
Have won american express GCA(global credit administration award).
Have won best collector across offshore seven agencies for arrow financial services.
I am google adwords certified .
I have a fair knowledge of N.P.S. for understanding C-SAT metrices.
Expert in Customer Service/C.R.M./Data...