I have a total of over 10 years working background in Project Management, Business Consultancy, Human Resources, IT Recruitment, IT Support/Administration.
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With over 8 years doing IT/Technical functions as:
1.) Business Requirements Analyst/Software Applications QA for Microsoft Dynamics CRM 2011 / 4.0, Microsoft SQL Server, SSRS Reports and mobile testing using RIM BlackBerry and Apple iPhone simulators as well as actual phones
2.) Technical Support Engineer for Microsoft Great Plains, Microsoft Great Plains v9 and v10, Microsoft SQL...
Experienced in working with BPO, contact centers, TELCO, IT companies, imported food & wine distribution and operations; Highly adept in Windows and Microsoft Office applications;
With valuable skills in helpdesk support, technical support and software/hardware installations/troubleshooting; Highly-skilled in dealing with people at all levels of the organization including expatriates and top level management;
Well-organized, quick to learn and thorough, very attentive to details, able to prioritize and generate results to achieve organization objectives within time and budgetary expectations;
Enjoys building and expanding skills; and consistently invites challenges and new technology/methodology;
A proven experienced leader, motivator, team builder and orchestrator who can make big things happen;
An advocate of creating positive changes, goal-oriented, results-driven and one who always aim to be better; Freelance PM to handle Software QA/HR/Project Management, Sales; Marketing; Training, Offshoring/Outsourcing Staff supervision and management, etc.;
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