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APRIL W. | Elance
 
176985602337900
Last Sign-in: Feb 5, 2013

APRIL W.

   United States
  |   memphis, TN

Overview

Minimum Hourly Rate $15

Excellent customer service, type 30 wpm, 10 key by touch, multi-phone line operator, call center environment, PC literate, Internet, Microsoft Office proficient (Word, Excel and Outlook), general office duties, multitask abilities, creative, time management and organizational skills, team player, leadership skills, strong oral and written communications skills, and CPR/First Aid certified.

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Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
General Office Skills
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Phone Support
Time Management

Employment

Accredo Health
customer service
2009 - Present
Daily telephone interaction with patients, clients, and healthcare professionals in coordination of deliveries for specialty medications to prevent delay in therapy. Electronically documenting...
Pemko
Machine Operator
2007 - 2008
Operated an automatic packing machine that vacuum sealed raw metal material with labels and screws such as weather-strip, door hinges, and door bottoms. Processed/Picked orders according to order...
ServiceMaster
Customer Service
2006 - 2007
Received inbound calls from new and existing customers with pest/ termite service. Assisted customers with solving issues related to their billing, new/cancellation of service, and complaints....

Education

Universtiy of Phoenix
Health Administration
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
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Reviews
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Clients
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Per Client
Identity
Username
awalls0814
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
APRIL W. | Elance

APRIL W.