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Amtul W. | Elance
 
176985602337900
Last Sign-in: May 12, 2015

Amtul W.

www.amtulwardrop.com
   United States
  |   Avon, MA

Overview

Experienced retail professional with a passion for customer service, exceptional problem solving skills, and ability to lead. Enjoys working with peers and customers to ensure a positive experience. I also have a successful background in graphic design, visual merchandising, sales, and training my peers.

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Portfolio

Skills (10)

Tested
Customer Service
Visual Merchandising
Visual Arts
Graphic Design
Microsoft Office
Adobe Creative Suite
QuarkXPress
POS
Organization
Training

Employment

IKEA Group
Visual Merchandiser
2013 - Present
Primarily responsible for displaying the width and depth of the product range in a strategic manner, while inspiring customers and providing home furnishing expertise. work with shopkeeper and...
IKEA Group
Certified Kitchen Seller
2012 - 2013
Actively advising customers on good solutions to sell more by utilising product knowledge Tutoring customers on IKEA kitchen planning software Maintaining and organizing Accessory Shop, room sets,...
IKEA Group
Customer Service/ Call Center Resolution
2011 - 2012
Ensuring customer satisfaction through reasonable solutions Understanding and resolving customer issues using basic problem solving abilities and available resources Working with external delivery...
IKEA Group
Returns and Exchanges Coworker
2010 - 2012
assist customers with returns and exchanges of product, order issues, delivery issues, spare part needs, quality issues, and general product inquiries
IKEA Group
Smaland (child care) coworker
2007 - 2010
care for children in supervised play area while parents shopped
North End Motors
Customer Relations
2006 - 2006
*Summer Position* Liaison between customers and sales representatives. Reconnecting with past customers and keeping them informed of new options and benefits available to them.
UMass Boston
Mail Room Assistant
2005 - 2005
*Summer Position* Opened mail and organized transcripts Made folders for applications Organized and maintained spreadsheets of deposit fees

Education

Curry College
Graphic Design and Visual Arts
-
Avon High School
High School Diploma
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
awardrop
Type
Individual
Member Since
May 2015
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Amtul W. | Elance

Amtul W.