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Ayesha Patel | Elance
 
176985602337900
Last Sign-in: May 22, 2014

Ayesha Patel

Computer Basics & fundamentals-(Swift India, NIIT)
   India
  |   Bhiwandi, Maharashtra

Overview

Minimum Hourly Rate $3

I am a housewife willing to work from home with complete dedication and on time delivery of projects. "Time & Money Matters"

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Portfolio

I have worked with wipro as a business analyst and have an experience in web search and...

Skills (7)

Tested
English
Editing
Market Research
Computer Skills
Computer Skills Test
My Score
avg
Passed
Microsoft Excel
Web research
Company research

Service Description

Worked as a Team Leader (Customer Care) in an Event management Company (IT Nation India Pvt Ltd) since Mar 06 till Dec 2006.
Profile: - Call up the board number & ask for the admin assistant of the Target Audience which consists of titles such as CIO, VP/Director IT, VP Engineering, VP-R&D, VP Product Development. And/or concerned person. Give them a brief introduction about the Company & also the purpose of the call/Meeting invite.Derive their email ids & direct telephone nos and forward the details in an excel sheet to the requester on a daily/weekly basis as per the SLA’s agreed upon.

Worked as a Data Entry Operator with the same organization for 6 months

Worked as a Customer Service agent with Wipro BPO in a financial Process (Credit Cards) from Jan 2007 to October 2007.
Profile: - Handling Inbound Customer service Calls relating to Billing, Information & disputes to make sure that the call is a first call resolution within the appropriate time with a satisfied Customer/Caller with all policies & procedures adhered to.
4) Worked as a Sales/Business Analyst with Wipro Sales with the Sales support team of Wipro from October 2007 to June 2008.
Profile: - Doing research on various companies and collecting their data and managing it by formatting in the word format. Targeting the higher authority of selected companies like the CIO. CTO, VP, MD and/or concerned person. Give them the brief introduction and also purpose of the call and invite for a one on one...

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Employment

WIPRO
BUSINESS ANALYST & CUSTOMER SERVICE AGENT FOR AMEX
2007 - 2008
3) Worked as a Customer Service agent with Wipro BPO in a financial Process (Credit Cards) from Jan 2007 to October 2007. Profile: - Handling Inbound Customer service Calls relating to Billing,...
EVER MEDIA PVT. LTD
CCE & DATA ENTRY OPERATOR
2006 - 2006
Worked as a Team Leader (Customer Care) in an Event management Company (IT Nation India Pvt Ltd) since Mar 06 till Dec 2006. Profile: - Call up the board number & ask for the admin assistant of the...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Computer Basics & fundamentals-(Swift India
NIIT) Completed course in Computer Fundamentals & Basics comprising of MS Office & windows Operating Systems.
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Identity
Username
ayeshu24
Type
Individual
Member Since
January 2013
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Ayesha Patel | Elance

Ayesha Patel