Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Muhammad Umar A. | Elance
 
176985602337900
Last Sign-in: Oct 3, 2015

Muhammad Umar A.

Customer Services Expert
   Pakistan
  |  9:31 am Local Time

Verified Freelancer

Muhammad Umar A.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

Friendly, outgoing, and reliable. I know my stuff & love what I do. I thrive on creating, building & marketing the right Sales solution to meet client’s requirements. I help busy professionals and companies maximize the duties and results of Telesales, Telemarketing, Inbound/Outbound Sales, administration, Sales and task/project management with a singular focus on helping leaders get the job done.

Read More »

Portfolio

Sales & Marketing > Telemarketing & Telesales
Telemarketing and Inbound Phone Support.
Sales & Marketing > Telemarketing & Telesales
Sales & Marketing > Sales & Lead Generation
Business Services > Other - Business Services
Customer Service > Order Processing, Refunds, Email Handling
It was a Phone survey, I use to call existing clients to find out if they were...
It was another Phone Survey, I use to call different resorts and caravan parks in...
I use to take Inbound Calls and provide information to clients for Personal Funds and...

Skills (8)

Tested

Service Description

It's been around 10 years that I have been serving Clients World Wide, Most of the clients I have worked for are from US. During the years I have mastered the skills of Telesales, Telemarketing, Lead Generation, Live Chat Handling, Phone Surveys, Email Handling e.t.c

I work efficiently and I'm ready to work for you when you need me. I know how to move quickly, objectively, and thoroughly integrate into your work life and organization to assess your Admin,Telemarketing, Sales and Marketing needs, pursue quick wins, and mobilize the right EA to solve your problems.
Some of the main projects I have worked on include:

Bell Canada (Selling Cell Phones with 3 years contract)
Comwave Telecom (Selling VOIP Phone Services)
Online Universities (Phone Support)
BH Home Services (Real Estate Project)
Commercial Toys Australia (Phone Survey)
Direct Source (Selling Insurance Leads to Insurance Agents)
Home Improvements (Lead Generation)
Home Solar Experts (Lead Generation)
Free City Boot Camps Australia (Phone Survey)
Evergage (Phone Survey)
Victor Funding US (Inbound Sales for Credit Repair & Personal Funding)

Read More »

Employment

Impex BPO
Floor Manager
2013 - Present
My job as a Floor Manager is to make sure that rules and regulations of the company are being followed by everyone. I'm also responsible for training, hiring and termination of employees.
Axact
Executive Sales&Support
2012 - 2013
Axact is the world's leading IT company that has many Online Universities, I worked there in the offshore Sales & Support Sector, My job was to provide students with all the information about the...
Headway Technologies (Pvt.) Ltd.
Senior Supervisor
2011 - 2012
'Headway Technologies' is a fast paced Call Center. I have worked with them for one and a half year, I have worked on many projects for them and Sell different products in all parts of Canada. I...
Citrusbits
Business Developer
2010 - 2011
Started my career in a local Web Developing firm Citrusbits, My job was to call businesses and offer Web Services and to get an appointment, I did pretty good and this job opened up new gates for...
Nadra
Data Entry Officer
2009 - 2009

Education

Punjab University
Bachelor's of English Language & Linguistics
-
Florence Hall Secondary School
High School
-
Harvard University
Masters in English Language and Linguistics
-
Makkah College of Sciences
Intermediate of Computer Science
2004 - 2006
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Telemarketing
Customer Services
Sales
Marketing
Lead Generation
Phone Survey
customer support
Inbound Sales
Personal Assistant
Live Chat
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
aziz_styles
Type
Individual
Member Since
November 2013
Elance URL
Verifications
0
Muhammad Umar A. | Elance

Muhammad Umar A.