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Bianca T. | Elance
 
176985602337900
Last Sign-in: Apr 2, 2014

Bianca T.

   United States

Overview

Administrative background with multi-tasking and attention to detail ability. Effective at building relationships with employees and managers at all levels within an organization to support the business strategy, resolve communications issues and motivate individuals to optimal performance. Conscientious and resourceful advisor with a reputation for sound judgment and achieving positive results. Known for quality work, timely completion of projects with little direction.

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Skills (10)

Tested
Microsoft Word
Microsoft Office
Microsoft Excel
PowerPoint
Typing
Proposal Writing
Answering Telephones
Project Planning
Appointment Scheduling
Travel Planning

Employment

Xceligent
Contracts Administrator
2012 - Present
Responsible for all aspects of processing Xceligent Member Agreements within the Accounting department. Set up and cancel billing per member agreement terms in the Solomon billing system. Set up...
Wilks Broadcasting
Administrative/Sales Assistant
2008 - 2012
Scheduled and managed all four stationís promotions projects including a completion summary for the clientís benefit. Everyday administrative tasks such as: filing documents, organizing, spoke to...
Argus Health Systems
Customer Service Team Lead
2006 - 2007
Managed 10-15 Customer Service agents, monitored their calls and gave monthly feedback on performance for quality assurance purposes using my coaching and development skills. I kept a record of...
OOIDA
Call Center Representative
2005 - 2006
Inbound Customer Service, sent certificates of insurance to companies, updated information in the computer, issued temporary insurance, entered new and updated customerís profiles.
Lab One
Teleinterviewer
2004 - 2005
Inbound and Outbound Customer service, held telephone interviews to complete medical questionnaires, multi-tasked interviews with Microsoft Outlook emails for any changes or update.
AT&T
Account Representative
2001 - 2004
Inbound and Outbound Customer Service Sales of phone, cable and internet services in various states. Meeting monthly sales goals.

Education

Walden University
Master of Science-Human Resource Management
- 2014
Walden University
Master of Science- Project Management
- 2011
University of Missouri-Kansas City
Bachelor of Arts-Communication Studies
- 2008
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
B2Away
Type
Individual
Member Since
April 2014
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Bianca T. | Elance

Bianca T.