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Anna Karina O. | Elance
 
176985602337900
Last Sign-in: Nov 28, 2013

Anna Karina O.

Virtual Assistant/Real Estate Virtual Assitant
   Philippines
  |   Kawit, Cavite
  |  8:20 pm Local Time

Overview

Minimum Hourly Rate $5

Motivated, personable and dedicated Customer Service Senior Agent with 2 years of experience. Consistently achieve record-high customer satisfaction rankings. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive and confidential records and very mindful in giving out accurate resolution, information and anticipate issues to resolve concerns or implement corrective processes and improve efficiency. Adhere to stringent call handling guidelines and office policy. Driven, amicable,...

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Skills (10)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg

Service Description

Customer Service
Craigslist Posting
Collections
Executive Assistant
Appointment Setting
Data Entry
Research
Social Media
Coordinator
Organizer
Researcher
Data Entry
Website Editor (WordPress)
Web Content Editor

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Employment

Your Virtual Workers
Business Development Officer
2011 - Present
BBA Virtual Staffing Solutions
Virtual Assistant
2010 - 2011
ePerformax Contact Centers Philippines
Customer Service Representative
2008 - 2010

Education

San Sebastian College - Recoletos de Cavite
Bachelor of Arts in Psychology
-
De La Salle University Dasmarinas
Bachelor of Science Computer Science
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant
eBay
PayPal
Customer Service
Data Entry
Appointment Setting
WordPress
MS Office
Apartment Locator
Researcher
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
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Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
BambinaMaldita
Type
Individual
Member Since
November 2012
Elance URL
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0
Anna Karina O. | Elance

Anna Karina O.