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Bartley Doyle | Elance
 
176985602337900
Last Sign-in: Sep 29, 2015

Bartley Doyle

Salesforce Analyst
   Ireland
  |   Dublin, Leinster
  |  9:02 am Local Time

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Overview

Accomplished IT professional with experience in both large Global and SME environments. Extensive Salesforce business analysis experience combined with a passion for delivering IT solutions to overcome business challenges.

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Portfolio

Skills (11)

Tested
Project Management
Project Management
My Score
avg
Salesforce.com administration
ERP/CRM
Cloud Technologies
Salesforce App Development
Salesforce (Development)
My Score
avg
Salesforce.com
Salesforce CRM
My Score
avg
Project Management Professional
PMP - Project Management
My Score
avg
Passed
Project Management
My Score
avg
Administrative Support
Administrative Assistant
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avg
Passed
Technical Analysis
Business Analysis
Business Strategy
My Score
avg
Passed
Entrepreneurship
Entrepreneur Challenge
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Passed

Service Description

Sales process alignment.
Customer service process design.
Gap analysis.
Data modelling.
Data import and QC.
User acceptance testing and test plans.
Salesforce configuration.
Workflow and approval processes.
Reporting and dashboards.


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Employment

Bartley Doyle IT Solutions
Salesforce Analyst Consultant
2011 - Present
Providing expert Cloud technology advice and solutions to drive business transformation in the manufacturing, property and logistics industries.
Yelp
Analyst
2014 - 2015
O2 Ireland
Administrator
2013 - 2014
AstarCloud
Director, Business Development
2012 - 2013
Responsible for building a strong partnership with Salesforce, developing lasting customer relationships using the Customer For Life principle, driving product and service innovation.
Salesforce
Senior Support Account Specialist
2011 - 2011
Responsible for the delivery and management of the Premier Support service to a portfolio of Global and medium sized organisations. Ensuring that every customer is happy to renew their subscription.
Greyhound Recycling & Recovery
IT Manager
2006 - 2011
Reporting to the Financial Director, responsible for continuous improvement programme for its ICT infrastructure, selecting projects, highlighting market opportunities and gaps and making...
Comsys Services
Network Consultant
2005 - 2006
Design, install and manage small to medium sized IT Networks (5 - 40 users).
Paper Dock
IT Project Manager
2002 - 2005
Co founder of company supplying document management solutions to the Irish and UK markets. Underatke an 8 month document scanning project of 6.5 Terrabytes of data. Design, develop and implement...
Compass Informatics
Software Developer
2001 - 2002
Develop in-house software products to deliver bespoke solutions for key customers.
Mapflow
Software Developer
1997 - 2001
Take customer brief and develop software solutions to match.
Kelly Hunter
Systems Manager
1990 - 1999
Manage Quality System (ISO 9000) and Information System
Pyramid Studios
Sound technician
1987 - 1988
Role: Assist in the studio setup. Assist in recording sessions. Qualifications

Education

Trinity College, Dublin
B.Sc.
-
Dublin City University
Diploma
-
Dublin Business School
Advanced Diploma
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Salesforce
Analyst
contacts
worklfows
automation
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Identity
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BartleyDoyle
Type
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Member Since
January 2013
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Bartley Doyle | Elance

Bartley Doyle