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Benedict P. | Elance
 
176985602337900
Last Sign-in: Jan 4, 2015

Benedict P.

   Philippines
Angeles City

Overview

Minimum Hourly Rate $3

I have been in the industry of Business Process Outsourcing in the past 9 years as a Production Team Leader and Data Enry Operator.

Production Team Leader - I am responsible for updating our counterpart regarding team performance and documents turnaround time. I also monitor 25 keyers or coders specific via individual scorecard (Throughput, Utilization, Attendance and Quality) by coaching them one on one daily, weekly and monthly basis. Escalating of any production issues to helpdesk such as connection slowness, resetting of password NA...

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Skills (8)

Tested
Data Entry
Web-based Research
Magento
Offshore Team Leadership
Data Mining
Microsoft Excel
Microsoft Word
Operations Management

Employment

oDesk Freelancer
oDesk Freelancer | VA | Data Entry | Web Research
2010 - Present
SourceHOV
Production Team Lead
2005 - Present
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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bdicponz
Type
Individual
Member Since
January 2015
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Benedict P. | Elance

Benedict P.