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Jacqueline S. | Elance
 
176985602337900
Last Sign-in: Jan 7, 2012

Jacqueline S.

Excellent Customer Svc. Provider & Adm Asst!!
   United States
  |   Las Vegas, NV

Overview

Minimum Hourly Rate $11

Let me help you treat your customers like gold! Allow me to help you get organized and provide efficient and accurate clerical skills. As a quick learner with an analytical mind, I can easily prioritize my work and handle different tasks superbly.

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Skills (10)

Tested
Business Writing Skills Test (U.S. Version)
My Score
avg
Passed
Report Writing Test
My Score
avg
Call Center Skills Test
My Score
avg
Computer Aptitude Test
My Score
avg

Service Description

Motivated, personable business professional with a talent for quickly learning new tasks required while on the job/multi-tasking.
Tactful with professionals and non-professionals at all levels.
Excellent team-builder and impeccable customer service skills.
Flexible and versatile - able to manage shifting priorities while maintaining quality work product.
Integrity and loyalty are hallmarks of my strong work ethic.
Strong Negotiation & Analytical Skills
Software experience includes MAS 500, AS400, QuickBooks, ACT, Outlook, Word, Word Perfect, Legal Solutions, Carpe Diem, TimeSlips, Excel, PowerPoint, LexisNexis.
Type 65WPM / Data Entry Keystrokes 12,000



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Employment

United Surgical Associates, Inc.
Customer Service Representative
2008 - 2010
As a Customer Service Representative for this medical soft goods manufacturer and distributor, I reported to the National Director of Sales and Marketing with responsibility for taking calls from...
Indiana Bookstore
Office Manager
2003 - 2008
I ran the office for this textbook wholesaler. I used QuickBooks to manage accounts payable, accounts receivable and inventory. I would also help in the warehouse receiving product and preparing...
Rizzo Bryan & Brownley
Legal Assistant
2001 - 2003
My responsibilities as a legal secretary for this law firm were to draft and file pleadings, calendar, summarize medical records, summarize depositions, schedule depositions and IMEs, prepare...
Bransdorfer & Russell
Legal Assistant
1999 - 2001
The partner I worked for practiced civil litigation. My priorities included preparation of pleadings, correspondence, summarizing medical records, maintaining files and calendaring. I performed...
Waterfield Mortgage Company, Inc.
Customer Service Representative
1992 - 2000
As a customer service representative at the corporate office, I worked at the inbound call center assisting mortgagors nationwide regarding their mortgages, escrow, insurance, PMI and appraisals. I...
Fort Wayne National Bank
Customer Service Representative
1988 - 1992
As a teller, my cash drawer balanced regularly and I worked both the lobby and drive-up windows. I was promoted to customer service where I was responsible for opening new accounts, cross-selling...

Education

Davenport University
Paralegal
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service Representative
administrative assistant
data entry
clerical assistant
personal assistant
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Identity
Username
beachchick218
Type
Individual
Member Since
January 2012
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Jacqueline S. | Elance

Jacqueline S.