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Bethany D. | Elance
 
176985602337900
Last Sign-in: Jul 23, 2012

Bethany D.

Expert Administrative Asst. & Customer Service
   United States
  |   Durham, NC

Overview

Minimum Hourly Rate $22

Looking for someone to represent your business in the manner you would? Look no further! As a jack of all trades in an administrative role - I provide top notch services tailored to your needs.
Whether you are looking for a personal virtual assistant or a customer service representative, I handle and execute both with a sense of urgency, accuracy and happily!
I thoroughly enjoy working with and for people. As a psychology major, I have a high sense of emotional intelligence which is beneficial when working electronically. I have a solid...

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Skills (4)

Tested
Email Etiquette Certification
My Score
avg
Customer Service Test
My Score
avg
Telephone Etiquette Certification
My Score
avg

Service Description

Customer focused and results driven, I have several years excelling as an administrative assistant and customer service representative. I Can execute programs and tasks with limited resources and direction. Problem solving, data entry, organization and communication skills are some of the traits utilized on a daily basis. I am very intuitive of my employers needs and am very proactive in making decisions and seeking advice/clarification when needed.

Currently, I am working for a Fortune 500 company and enjoy every aspect of my career. I work with a broad range of people from around the world which has allowed to grow culturally and understand the importance of diversity.

What I can offer you:
* Customer Service - from initial point of contact to following up via email, phone, social media sites.
* Answering inbound and making outbound calls
*Sales calls/ up-sells
* Billing (invoicing, collections, A/R, A/P)
*Advertising on blogs/social media sites
*CRM Maintenance
*Data entry - consolidating data, creating reports
*Personal virtual assistant (making appointments, managing calendar, setting up meetings, planning vacations, creating power points, etc ...)
*Interviewing prospective employees and clients
If what you are looking for is not listed here, please check with me - chances are, I can and will be able to assist you!





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Employment

Pfizer Inc
Customer Service Rep
2011 - Present
Progressive Services Inc
Adminstrative Support / Office manager
2009 - 2011
Yellow Dot HVAC
Customer Service Lead
2007 - 2009
Absolute Home Solution LLC
Personal Assistant / Office Manager
2005 - 2008

Education

North Carolina Wesleyan College
Bachelors of Business Administration
- 2012
North Carolina Wesleyan College
Bachelors of Psychology
- 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Administrator
Assistant
Data Entry
Communication
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Identity
Username
beduff6885
Type
Individual
Member Since
July 2012
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Bethany D. | Elance

Bethany D.