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Beejay B. | Elance
 
176985602337900
Last Sign-in: Dec 1, 2015

Beejay B.

Expert in Phone Handling and World-Class Support!
   Philippines
Angeles City

Verified Freelancer

Beejay B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

I have worked in the BPO industry for 8 years. I've done Customer service, Collections, Lead generation, Appointment Setting, Sales and Telemarketing. I have excellent English communication skills. I picked up my Bachelor's Degree in Business Administration major in Business Management and Entrepreneurship back in 2007 and since then, I have been working in the Call Center industry and now looking forward to more success being a freelancer!

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Portfolio

Skills (10)

Tested
Customer Service
My Score
avg
Passed
Telephone Etiquette
My Score
avg
Passed
appointment setting

Service Description

January 2014 June 2014 Sales Director
January 2013 February 2014 Client Contact Specialist
May 2011 December 2013 Public Relations Officer cum Senior Associate
September 2008 May 2011 Senior Collections Representative
April 2007 April 2008 Senior Customer Service Representative

CRM *Sugar *Zoho *Maximizer
VOIP/CALL SYSTEMS *Skype *Avaya *Zoiper *Phone.com *Line2
*ViciDial *Bria Professional *Xlite

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Employment

BlueFire Mobile/DayBreak Data Services
Sales Director
2014 - 2014
* Manages Sugar CRM. * Provides quality client services. * Directs sales forecasting activities and sets performance goals accordingly. * Coordinates sales distribution by establishing sales...
Ellick BPO Solutions Inc.
Client Contacts Specialist
2012 - 2014
1st Campaign: Lead Generation/Appointment Setting/Closer • Responsible for providing the relevant investment details about different companies to potential investors in the stock market. •...
Juppir Corporation
Public Relations Cum Senior Associate
2011 - 2012
• Responsible for providing company information to the investing public. • Responsible for providing the relevant investment details about different companies to potential investors in the stock...
Iqor Philippines Inc.
Senior Collections Specialist
2008 - 2011
• Collects and assists customers to settle their accounts • Takes supervisor’s calls and escalation cases • Verifies payments for agents • Expedites 180 days delinquent accounts • Restructures...
Sutherland Global Services
Customer Service Representative/Billing
2007 - 2008
= Acknowledges and evaluates current customer’s accounts = Processes payments, suspensions and cancellations = Provides billing information and options on how to settle their accounts = Resolves...
Digitel Telecom
Customer service Representative (intern)
2006 - 2006
• Takes inbound calls and assist customers with their needs and provides proper resolution • Makes outbound calls to customers with delinquent accounts for collections • Performs clerical and...

Education

Angeles University Foundation
Bachelor's Degree in Business Administration
- 2007
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Sales B2B Sales B2C Sales Appointment Setting Lead Generation TeleMarketing Cold Calling Executive Assistant/ Virtual Assistant Customer Service / Client Services Collections Specialist Data Entry / Data Mining Marketing Startegy CRM Database Management Email Email Chat Support
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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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0
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Earnings
Private
Private
Total
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Identity
Username
beejay14
Type
Individual
Member Since
March 2014
Elance URL
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0
Beejay B. | Elance

Beejay B.