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Lana B. | Elance
 
176985602337900
Last Sign-in: Mar 14, 2015

Lana B.

Customer Service Representative, Virtual Assistant
   United States
  |   New Castle, PA

Overview

Minimum Hourly Rate $13

Hello! I am skilled in many areas, with Customer Service as my specific area of expertise. I hope to provide top quality service for you, and am looking forward to working with you very soon!

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Skills (10)

Tested
Telephone Etiquette
My Score
avg
Passed

Employment

Trend Source
Mystery Shopper, Business Inspections
2011 - Present
-Go To Client Sites and Perform Inspections -Take Photographs -Document and File Proper Information -Be Self Motivated -Complete Assignments On Time
PetSmart
Bather
2014 - 2014
-Take Incoming Phone Calls -Schedule Appointments -Call and Make Appointment Reminders -Use Necessary Computer Software -Care For Clients' Pets -Clean and Organize Shop -Market Products
VXI Global Solutions
Customer Service Representative
2014 - 2014
-Take Inbound Customer Calls and Process Payments -Be Flexible and Work In a Fast Paced, Frequently Changing Environment -Provide Excellent Customer Service -Maintain a Standard of Quality and...
Abraxas
Life Skills Worker
2012 - 2012
-Assist Clients With Daily Living Tasks -Keep Record of Client Headcount and Activities -Provide and File All Proper Documentation -Counsel Clients -Follow All Policies and Procedures
Community Resources for Independence
Personal Care Assistant
2008 - 2008
-Assist Clients In Daily Living Tasks -Keep Record of Time Schedule -Organizing -Being Friendly and Professional

Education

Abraxas Learning Center
High School Diploma
- 2006
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
BellLana
Type
Individual
Member Since
December 2014
Elance URL
Verifications
0
Lana B. | Elance

Lana B.