I specialized in Voip technology and its dense approaches, I have experience of Asterisk, Vicidial, PBX, CentOS, MySQL, PHP, pSense, Rackmount server, Cloud hosting server, IP Phones.
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I have rendered quality responsibilities both system administration for call center department (from server to end-user/agent workstation) and network administration (pfSense exploitation).
I troubleshoot PC hardware and software applications.
I have experience of CodeIgniter, PHP, MySQL, CSS, JavaSccript. I have developed webforms for agents and reprogrammed...
Call Center (Inbound & Outbound) :
* ASTERISK: re-routing & customizing dial plans both carriers and phone extensions
* HOSTS: mounting for database, file directory and recordings
* VICIDIAL: configuration and reprogramming contents and approaches
* MySQL: backup, restoration & maintenance
* SERVER HOST: i have been installing and implementing server using rackmount server and cloud hosting servers. Performing a redundancy hosting method on servers.
IT Solutions :
* Desktop Application and Hardware Troubleshooting
* Network Routers/Switches Deployment and Administration
* pfSense exploitation and configuration
* Blade Server operation
* Disaster Recovery, Backup and Spare Plan Routine
* Software deployment and configuration of VoIP and Telecommunication servers (Vicidial / Asterisk /IP PBX System ) Linux / CentOS Servers and Squid Proxy
* Cloud Server Hosting Utilization (DigiatlOcean, SoftLayer, ServerHub)
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