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Sergiy Z. | Elance
 
176985602337900
Last Sign-in: Dec 27, 2014

Sergiy Z.

Technical Writer
   Ukraine
  |   Kyiv, --

Overview

1) Experienced: more than 8 years professional expertise in technical writing at several IT companies from different corners of the world.

2) Fluent English: I am the author of the following book: Most Common Mistakes by Non-Native Speakers of English - http://sbprabooks.com/SergiyZatsarynnyy/

3) Tech savvy: more than 10 years overall experience in IT.

4) Microsoft Manual of Style: is something like a bible to me.

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Mar 7, 2008|Other - Writing Services|$90|Working

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Portfolio

I wrote a user guide based on the tips from the relevant developer.
I wrote a sophisticated user guide about an e-commerce module. I used both the...
I wrote an authoring and design user guide of a tool using the online interface...

Skills (6)

Tested

Service Description

Samples of previous employments
Aug 08 – present Sitecore Dnipropetrovsk (Ukraine)
Technical Writer
• Developing user manuals for internal and external use; updating documents in the company’s intranet; managing software releases etc. Working language – English.

June 07– May 08 Media5 Kyiv (Ukraine)
Sr. Technical Writer
•Developing user manuals and administrator functionality descriptions; partially key account management, negotiations with clients.
Working language – Russian.

Feb 06 – May 07 Frontex UA Kyiv (Ukraine)
Technical Writer Analytics
•Developing user manuals and administrator functionality descriptions;
developing comparative analysis documents - websites comparisons;
analyzing web statistics; translating technical and administrative documents, texts. Working language – English.

January 06 – Feb 06 Venali Inc. Kyiv (Ukraine)
Technical Support Professional
•Providing 2nd tier support for corporate users of an US-American VoIP communication company. Network Monitoring activities in the Network Operations Centre. Network performance troubleshoting. Email correspondence and web interaction with customers....

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Education

University of Leipzig (Germany)
Master of Arts in English and German Studies
1996 - 2002
University of Mohyla Academy, Kyiv (Ukraine)
Bachelor of Arts in Humanities
1992 - 1996
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Technical Writing
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Sergiy Z. | Elance

Sergiy Z.